Story Power Blog

A basketball player in a white jersey leaps toward the hoop, holding the ball behind his head for a slam dunk. The background is dimly lit, highlighting the player and the basketball net.

You Can Be a Dominating Marketing Presence. Here’s How…

When basketball great Bill Russell died on Sunday, I spent a couple of hours reading about him, watching videos, and searching for his quotes. He said lots of memorable things.  But here’s the quote that stood out, the one I included in yesterday’s Monday Mash-Up:  ā€œWhat distinguishes a great player is his presence. When he…

Two men appear on a split-screen video call. The man on the left wears glasses and a blue shirt; the man on the right wears glasses, headphones, and a green shirt. Bookshelves are visible in the background.

Monday Mash-Up 2022.08.01

Recommended ViewingSam’s Philosophy for a Happy Life Thanks to Tim Ferriss for introducing me to this extraordinary TED talk video, featuring Sam Berns. Sam delivered this talk in December 2013, about one month before he passed away. He was 17. When he was 2, he was diagnosed with Progeria, a rare, rapid aging disease. In…

A young woman with glasses looks stressed while biting a pencil, sitting at a desk with a laptop and a colorful cup of pencils. Bright light comes from a window behind her.

Do Not Read This If You Dislike “Bad Grammar”

Funny story I heard from Laura Belgray…. (She’s an email marketing master who writes copy oozing with personality.) In her email this morning, Laura told us about her run-in with a grammar cop.  Officer Grammar Grump is a lawyer who objected to a phrase in Laura’s previous email. Laura’s offending phrase: ā€œLooking forward to seeing…

A flooded street with debris covering the water’s surface, partially submerged trees and a house in the background on a rainy, overcast day. Power lines and a speed limit sign are also visible.

I Curse the Friggin Water But I Ain’t Gonna Drown…

When Melissa and I moved into a century-old house 25 years ago, my father-in-law offered this unsolicited advice: ā€œIt’s all about the water. If you control the water, everything will be OK.ā€ I had no idea what he was talking about.  Now, I know.  Friggin water. I hate friggin water.  I wrote the other day…

A hand holds a shiny CD or DVD, reflecting vibrant rainbow colors, with a blurred green and white background suggesting sunlight filtering through trees.

The Trap That Killed a King. A Cautionary Tale

Back in the 1980s, Micropolis Corporation was the computer disc king. They sold more 8-inch ā€œportableā€ discs than anyone.  But trouble loomed.  Competitors introduced a better product – the 5-inch floppy disc. Less expensive. Easier to use. Simpler.  CEO Stuart Mabon understood the threat and directed his manufacturing team to switch focus from 8-inch to…

Floodwater surrounds a brick building, with sandbags and grass piled against the entrances to prevent water from entering. Trees and submerged structures are visible in the background.

Noah Knew… Business Lessons From a Biblical Rain Fall

I usually send my emails first thing in the morning. But not today. I’ve been busy… …building an arky, arky and… …helping the animals come in by twosies, twosies.  Actually, it’s too late for that.  It’s raining here in St. Louis, MO, USA.  Big rain. Record-setting rain. Biblical rain.  Nine inches and counting – in…

A video call with three smiling people, two men and one woman, each in separate frames. The woman and one man have a book titled The Go-Giver Marriage and a tree as their virtual background. Video controls are visible at the bottom.

Monday Mash-Up ~ 2022.07.25

Recommended ReadingThe Power of Authentic, Human-to-Human Contact I love thisĀ blog postĀ from the great Mike Weinberg. Mike trains sales managers and sales people and is the author of three great books — including one of my favorites,Ā New Sales Simplified.Ā  In thisĀ post, Mike discusses the power of HUMAN prospecting — and why it’s more effective than the…

A woman with wavy, shoulder-length hair smiles while looking at her laptop in a modern cafƩ, sitting at a wooden table with a bag beside her. The background is softly lit with a neon sign.

Why a Would-be Subscriber Transformed from Hesitant to Happy

The meeting with my new friend, Erica, was rollin’, rollin’, rollin’ along.   We agreed to promote each other’s businesses. We discussed ways we might work together. We hit it off. But when I asked Erica if she’d like to join my daily(ish) email list… …we went from rollin’ to reelin’.  We went from ā€œYes!…

A close-up of several colorful audio cassette tapes, some overlapping and tilted, with visible labels and reels. The image has a slightly artistic, painted effect.

Why Cassette-loving Radicals are Raging Against the Machine…or Not

On my 14th birthday, Mom and Dad gave me two 10-packs of Maxell XLII-S cassette tapes. Yes!!!!!!!!!! Greatest birthday gift ever.  Back in the early 80s, before CDs or MP3s were a thing, cassettes were THE thing.  Affordable. Portable. Swappable. Indispensable. High-fidelity cool I raided my friends’ record collections and taped my favorite albums. I…

A pile of fishing nets with white and orange floats lies on a dock, with calm blue water in the background.

Cautionary Tale: Don’t Cast Your Net Unless You’re Ready to Process the Catch

My son Jacob makes his living as a commercial fisherman in southwest Alaska. Sockeye salmon in Bristol Bay.  This year, the salmon run will shatter records.  Average sockeye run (2001-2020): 41.3 million fish. 2021 sockeye run: 66.1 million fish (a record).  This year: 74 million and counting.  And the season continues through July! What a…

A person sits on a bright blue sofa, facing a small TV in a modern living room with plants and abstract wall art. The person’s back is to the camera.

Better Call Saul vs. Breaking Bad — and a Lode of Storytelling Lessons

Here’s a question sure to prompt furious debate: Which show is better:Breaking Bad orBetter Call Saul?  If you don’t know these shows, stick with me. There’s a heaping helping of storytelling how-to below… …and you don’t need to know diddly about the shows to dig in.  If you do know the shows, cast your vote. Which…

A split-screen video call shows two men. The left man sits by a microphone; the right man is in front of a presentation slide titled Creating Success Coaching with colorful diagrams and text. Video controls appear below.

Monday Mash-Up ~ 2022.07.18

Recommended ListeningSmashing the Plateau I’ve began listening to David Shriner-Cahn’s podcast,Ā Smashing the Plateau,Ā since soon after I met him earlier this year. I think David and his podcast are great!Ā  I was honored to be his guest recently, and theĀ episodeĀ dropped this morning. We discussed:Ā  Why I started Story Power Marketing Why I decided to focus on…

A laptop on a wooden table displays a website featuring an interior designer standing by a mid-century cabinet, with plants partially visible in the foreground.

Why Your Beautiful Website Might be a Bust

A few days ago, when I offered website mini-makeovers to the first five people who requested them, I got an email from a subscriber who wanted my help… …but needed, first, to point out for her site’s “shortcomings.” She wrote: ā€œMy caveat…we are a small organization and pay an independent web designer to do our…

A large shark swims underwater, viewed from below with its mouth open showing sharp teeth. Sunlight filters through the rippling water above, highlighting the shark’s body against the blue ocean background.

Shark Bites not Severe? This Story Paints a Different Picture…ļæ¼

Shark-attack stories are in the news. East coast. West coast. Sharks are attacking from sea to shining sea. Two attacks off the same Long Island beach yesterday.  And earlier this summer, a swimmer in California nearly died.  He described what happened on the morning news: ā€œI was bitten ferociously by a shark right across my…

Hand-drawn sketch of five website or app wireframes displayed in a row, showing layouts with boxes for images, text, and icons, suggesting a design or planning process for digital interfaces.

Reply Quickly if You Want a Better Website

Yesterday, I conducted a website makeover for a VIP member of my Content Transformation Academy. 30 minutes to transform his front page from ā€œblahā€ to brilliant, prospect-repelling to prospect-attracting. In a week or two, after he launches the transformed site,  I’ll put the URL in a bookmarks folder called, ā€œWebsites – Good Examples.ā€  I also have…

A small chihuahua wearing a red sweater stands on a chair indoors, with white tables and chairs in the blurred background.

How a Slobbering Rat-dog Inspired me to Fight Crime

I witnessed a crime yesterday… …and I did nothing to stop it. Melissa, Maddie, and I were enjoying a quiet dinner on the patio at Saigon Cafe in St. Louis when we were interrupted by a high-pitched ā€œYip, yip, yip.ā€  Startled, I dropped my chopsticks in my bowl of Bun Tom Heo Nuong Cha Gio, turned…

A stylized video call showing two men speaking into microphones, each in separate rooms with bookshelves and decor in the background. A logo reading Story Power is centered at the top. Video player controls are visible below.

Monday Mash-Up ~ 2022.07.11

Recommended Listening/ReadingHow to Make B2B Content Less Boring “People want to do business with people, and also people that they trust. Those people have the same motivations and desires and emotions and challenges, just like the rest of us.” So says content marketing expert Julie Revelant during a recent episode of the Marketing Smarts podcast.  This episode…

A person wearing a dark knit beanie and green shirt sits facing a large computer monitor in a modern, well-lit office setting, with blurred plants and shelves in the background.

Why This Legendary TV Character Would be a Rotten Marketer…

Remember Eddie Haskell? He was the guy on Leave it to Beaver (a TV classic!) who oozed insincerity.  ā€œHello, Mr. and Mrs. Cleaver. Isn’t it a lovely day,ā€ he’d say to Beaver’s parents.  And then, when the adults left the room, Eddie would wreak havoc.  The sweet-talking devil.  I had an Eddie Haskell flashback the other day. …

A person writes in a notebook with a red pen, their hand resting on the open pages. Papers and a book are visible on the desk, and the background is softly blurred.

Reply Requested: Finish This Sentence…

Finish this sentence I get my best content ideas from… Please reply to this email with your thoughts. If you’re not sure how to answer… …if you’re having trouble completing that sentence, please reply and let me know that. BTW, if you’re having trouble, you’re not alone.  I used to have no ideahow to generatea consistent flowof…

A person wearing a brown sweater types on a laptop at a desk, with a notebook, pen, and a mug of coffee nearby. Sunlight streams in through window blinds in the background.

The Sad Tale of a Guy Who Failed at Content Creation

Back when I ran an email marketing company, a client named Mike asked me to help him build a list. He ran a roofing company, and he wanted to send weekly emails.  My advice: ā€œBefore you build a list, write two or three practice emails. Make sure you have your content creation game down. Confirm…

A humanoid robot with a white body floats in a cross-legged position, connected by cables. The background is a futuristic room with geometric patterns and a large circular metallic element behind the robot.

You’ve Got to See This Rotten, Robot-generated Email I Received…

I got an email from an artificial-intelligence robot this morning… …that’s so bad I had to share it with you and break it down. Here it is (display images to see it): I knew something was wrong when I read the first line: “We hope things are looking nice at Story Power Marketing.”  Looking nice…

A person sits on a blue couch reading a book in a modern room with a brick wall. A lamp, plant, and illustrated wall art are visible. The word PROOF is displayed on the wall above the couch.

The Difference Between Editing and Proofreading — and Why I Focus on The Former…

Rumor has it that some crafty marketers sprinkle typos and misspellings into their emails on purpose. The reason: Emails with typos and misspellings seem more personal and authentic — or so some claim.  I get the idea. Typos and misspellings ARE common in ā€œpersonalā€ emails.  But I’m not into the fake-authenticity thing.  When you see…

A person walks alone on a winding path toward a distant sunlit hill, casting a long shadow. The landscape is rugged with patches of snow and bathed in warm, golden light.

My Ancestor’s Incredible Journey and How it Instructs Yours…

My great-great grandfather Joseph Ruwitch was born in 1852 in a place known today as Ukraine. Back then it was part of Russia – an area called the Pale of Settlement.  It was a massive place created by Tzar Catherine the Great. It was a place the government set aside for Jews… …a place to…

A black iPhone stands upright on a wooden surface, with a black smartwatch on the left and a pair of white wireless earbuds in an open charging case on the right. The background is plain and dark.

Here’s What Really Sets Apple Apart

Fifteen years ago today (June 29, 2007), Apple released the first iPhone. The rest is… …you know.  Here’s the thing about Apple: The company makes great technology, but what really sets it apart is the storytelling.  So many great, story-powered ads.  My favorite? One called “Bounce” — a 2019 ad for AirPods (ear phones).  I…

A gray military fighter jet flies at an angle against a backdrop of partly cloudy blue sky.

Top Gun Marketing Tips – How to Pilot Your Business to Soaring Success

ā€œIt’s not the plane…It’s the pilot.ā€ So says Capt. Pete “Maverick” Mitchell (Tom Cruise) in the new movie Top Gun: Maverick.  I saw it over the weekend, and I liked it.  That quote about planes and pilots keeps knocking around in my noggin. Maybe it’s because I’ve seen so many business people get it backwards.  They…

Black and white image of two women wearing dark dresses and pearl necklaces; one woman is speaking or singing while holding hands with the other, who is smiling. A large play button icon is centered over the image.

Monday Mash-Up ~ 2022.06.27

Recommended ReadingHow to Stay Relevant — The Beatles and George Carlin Way In past Monday Mash-Ups, I’ve recommended the documentaries “George Carlin’s American Dream” (HBO) and “The Beatles: Get Back” (Apple TV). Here’s aĀ great articleĀ by Brian Kurtz that is loaded with lessons about how the best creators evolve to stay relevant (and then some).Ā  And…

A person in a striped shirt sits on a wooden bench outdoors, holding and reading a newspaper that covers their face. The background is slightly blurred, showing urban elements and graffiti.

The Greatest News Ever

Hello and welcome. We’ve introduced new security protocols here at Story Power Marketing. So before you read any further, you must complete a “simple” CAPTCHA puzzle to prove that you are not a robot, alien, aardvark, or orangutan. And by “simple,” I mean: “Isn’t it amazing how SIMPLE it is to turn a perfectly calm human…

A close-up of a book page featuring various stylized, artistic fonts in black and orange. Words like ā€œCAFƉ,ā€ ā€œpalette,ā€ and ā€œVAā€ are arranged at different angles and orientations.

How to Make Your Content More Readable

Notice anything different? A quick story to help you solve the riddle… Last night, I was going through my inbox when I came across an email from a talented coach named Kim. I wanted to read Kim’s email but I didn’t… …because the font was too small. My aging eyes struggled to read it —…

A person sits at a desk with an open book, participating in a video call on a laptop with a man in a suit visible on the screen.

Friendly PR Guy or Satan? You Decide…

I met a “PR guy” named Mark at an online networking event last month. He seemed like a nice guy. (Spoiler-Hint: Remember Al Pacino inĀ The Devil’s Advocate, Robert De Nero inĀ Angel Heart, or Jack Nicholson inĀ The Witches of Eastwick? At first, they seemed like nice guys, too). So I was happy to hear from Mark…

Two men in business attire sit at a table, shaking hands and smiling at each other, with a document laid out in front of them, suggesting a successful agreement or partnership.

How to Identify Ideal Prospects? Here’s a Hint…

A curious subscriber named Cynthia asked me last week: ā€œIf I want to create a business based on my expertise, how do I begin to identify my prospects?ā€ Great question… …because most business people think they’ve identified their prospects well, but most get it (somewhat or totally) wrong.  So most waste time and money on marketing…

Four square letter tiles arranged in a row on a white background, spelling the word ZOOM in black capital letters.

Monday Mash-Up ~ 2022.06.20

InvitationAsk Tom Anything You’re invited to a special live Zoom event called “Ask Tom Anything.” When: This Wednesday, June 22, 4 p.m. EDT, 3 p.m. CDT. Where: Zoom. Registration: Click the blue button below Anything on your mind now? Ask away asap. If you reply to this email and ask a question right away, I’ll answer it at the beginning…

A barefoot man sits on a chair in the middle of a dirt road, holding an open book over his head like a roof. Pages and papers float and swirl around him in the air and on the ground. The background is outdoors with fields.

Avoid This Storytelling Advice at All Costs

A few weeks back, I stumbled across an article by a so-called “storytelling expert” who droned on and on about something called Freytag’s Storytelling Pyramid. Freytag was a 19th-century German playwright. And, unless you’re a glutton for punishment, I have good news for you:  You don’t have to know anything about Freytag or his pyramid…

Two raised hands in the foreground, appearing to ask questions, with a blurred man standing and gesturing in the background, suggesting a classroom or discussion setting.

Any Questions?

Next week, I’m going to host a special live Zoom event called “Ask Tom Anything.” You’ll be invited (keep an eye out for an email with the details).  Anything on your mind now? Ask away asap. If you reply to this email and ask a question right away, I’ll answer it at the beginning of…

A crowd of people with their hands up in the air.

Don’t Market Like This Booger-eating Blowhard

Back in the early 1970s, I was still a wee lad playing kick ball on the blacktop at Conway School… …when I heard the rumor. Cathy Summers eats her own boogers. (GASP!) I don’t remember who started the rumor, and I have no idea if it was true.  But I know the booger-rumor stuck.  And…

An open black box containing an assortment of square chocolates with various decorative patterns and shades, arranged neatly in rows, sits on a table near a window.

Are You Stuffing Chocolates Down Your Shirt Like Lucy Ricardo?

A few days ago, I watched the old I Love Lucy episode where Lucy and Ethel take a job at the chocolate factory… …and can’t keep pace with the assembly line. It might be the funniest scene in television history.Ā  Classic slapstick comedy… …that also has me thinking about business systems. Assembly lines and other automations are…

Graphic with the text Monday Morning Jumpstart: Eliminate Burn-Out featuring smiling headshots of a man and a woman, with a play button over the center and an AWAI logo in the corner. Blue background with wavy lines.

Monday Mash-Up ~ 2022.06.13

Recommended ListeningRichard Koch on the Tim Ferriss Show Richard Koch is an entrepreneur, investor, former strategy consultant, and author of several books on business and ideas, including four on how to apply the 80/20 principle in all walks of life. In September 2020, Koch was a guest on Tim Ferriss’ podcast. This conversationĀ is a beauty…

Two people wearing headphones sit at a table with microphones, recording a podcast or interview in a studio with brick walls while being filmed by a camera.

Dave Letterman Dissed Us, But We’re Not Gonna Take It

A few days ago, I was watching David Letterman on the living room flat screen. He was interviewing the singer/songwriter Billie Eilish, and he said this: ā€œI have seen your concerts…And the commanding power that emanates from you and the music is stunning. Do you remember the first time you recognizedā€¦ā€ Dave paused for a…

An orange forklift is parked in a warehouse with shelves stacked high with white and purple boxes. The concrete floor is clear, and the shelves are organized and labeled.

If This is Your Mindset, Get a Job at Amazonļæ¼

Every so often, I hear from a sad-sack marketer who plays the ā€œeasy for you to sayā€ card… …as in ā€œWrite story-powered emails that captivate prospects? Easy for you to say, Tom. You’re a storytelling genius.ā€ (Sigh!) I heard from someone yesterday who griped about my list-building advice.  In yesterday’s email, I encouraged you to…

A dark hallway with graffiti-covered walls and a glowing neon outline of a question mark inside a square at the end, illuminating the space with a mysterious atmosphere.

The Surprisingly Simple Way to Build Your Email List

How can I build my email list? That was the question I got yesterday from a member of my Content Transformation Academy during our weekly group meeting.  He has transformed his emails from boring to brilliant. Now he wants to share his content with a larger audience and reap the rewards.  My answer: Just ask. …

Four people sit at a table with laptops as a woman stands and places colorful sticky notes on a whiteboard, suggesting a team brainstorming or planning session in a modern office.

Why Your “Why” May Miss The Mark — And What You Can do About It

I touched a nerve yesterday. In myĀ Monday Mash-UpĀ yesterday, I shared an article that called ā€œB.S.ā€ on Simon Sinek’s ā€œstart with why.ā€ I received lots of replies from subscribers who agreed. No one defended Sinek. Sinek’s big idea from his 2010 TED talk, ā€œPeople don’t buy what you do; they buy why you do it.ā€  That…

A person sketches app designs on paper with colored markers at a desk, holding a smartphone and highlighter. Various pens, a computer, and a mouse are also visible on the wooden workspace.

Monday Mash-Up ~ 2022.06.06

Recommended ReadingWhy ā€˜Know Your Why’ Isn’t Great Content Marketing Advice I say this often: Storytelling for business is not about fashioning your origin story. It’s about discovering your prospects’ stories. That’s why I loveĀ this articleĀ by Robert Rose. So many marketers “start with why,” thanks to Simon Sinek who touted the idea in his TED talk…

A young child sits cross-legged on the floor, focused on writing with a pen on a sheet of paper. The child is wearing a blue shirt and is illuminated by soft, natural light from the side.

Do Toddlers Write Better Emails? You may be Surprised…

Yesterday, while I was walking Moose around the block (actually, Moose was walking me) I heard this gem from marketing master Justin Blackman: ā€œWant your writing to sound more natural? Make zero effort to sound smart. That’s it…Sentences are short, and my vocabulary is on par with a toddler. And no big words. I just…

A hand holds a smartphone displaying the Gmail logo on the screen, with a blurred green plant in the background.

Today’s Email From Me

Quick question:  Why did you open this email?  Really, it’s not a trick question. Please shoot me a quick reply and let me know. You can do that now (the rest of this email can wait).  … … … So…back to the question at hand… Why’d you open the email?  It couldn’t have been the…

Four men in a modern office, three seated with laptops and one standing by a whiteboard covered in sticky notes, engaged in a collaborative meeting or presentation.

Why I Called B.S. on my Friend Who Said All Marketers are Liars

I met yesterday with a friend who’s feeling down in the dumps. His business is struggling and so is he.  And even though he’s a brilliant mindset coach, he now questions everything he’s doing – including all things marketing.  ā€œI don’t like marketing,ā€ he told me. ā€œIt’s the use of psychology to deceive people into…

A green metal barrel with the word TRASH stenciled in white, weathered letters across its side.

Invitation: Stand Out Above the Trash-generating Crowd

The email from longtime subscriber ā€œScott Hā€ landed in my inbox last week with a ā€œthudā€ It flashed as a notification on my iPhone’s home screen, revealing just the first line… ā€œI have a problem with your…emails…ā€  ā€œUh-oh!ā€ I thought.  I took a deep breath, sat up straight, and clicked the notification to open the…

Foggy cemetery scene with rows of white crosses and barren trees. Text reads Memorial Day: Honoring All Who Served overlaid in large, bold letters.

Monday Mash-Up ~ 2022.05.30

Memorial Day ViewingHonoring Soldiers on Both Sides of the Battlefield Memorial Day. Every year around this time, I re-watch Flags of Our Fathers and Letters from Iwo Jima — a pair of films directed by Clint Eastwood and released in 2006. Both tell the story of the Battle of Iwo Jima — “Flags…” from the perspective of the Americans and…

A person lies on a bed with their hands under their chin, wearing earphones. A smartphone rests nearby, and shelves with books and clothes are visible in the blurred background.

Storytelling Lessons From a Good Song by Taylor Swiftļæ¼

Driving yesterday from St. Louis to Kansas City, Melissa and I listened to one of my favorite podcasts called ā€œGood Songs.ā€ The singer/songwriter Peter Himmelman and his son Isaac pick a song they love and discuss it briefly.  As we drove through Kingdom City, MO, we listened to the episode about Taylor Swift’s song ā€œTis…

A person in a dark suit and striped tie buttons their jacket while standing in front of a staircase in a modern building. Their face is not visible.

How to Rise Above The Dime-a-dozen

I got a GREAT email last week from world-class marketer Dave Dee. Dave told about a conversation he had with a lawyer who thought creative, personalized marketing was below him.  “I didn’t go to law school to be seen as a celebrity,” the lawyer told Dave.  I hear the same from some coaches, consultants, and…

A person wearing a dark jacket holds a fishing rod and reel, standing by a lake with blurred green trees and a blue sky in the background.

The Difference Between “Motion” and “Action” — and Why it Matters

In the Mastermind Book Club this month, we’re discussing Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones, by James Clear.  You’re invited to join us tomorrow for our monthly meeting (Thursday 5/26, 1 p.m. EDT, 10 a.m. PDT). You can join the ClubĀ hereĀ (it’s free).Ā  Club members will discuss lessons learned…

A person in a suit sits at a desk, holding a book with one hand and reaching for a wooden judges gavel with the other. The focus is on the gavel in the foreground.

I Wanted to “Murder” the Prosecutor in This Murder Trial. Here’s the Story…

As jury selection entered its second hour, with no end in sight, the prosecutor strolled slowly to his table, grabbed his notes, paged through them, paused, paged through them some more, took a deep breath, and then asked, ā€œHave any of you ever had a negative encounter with a prosecutor that would prevent you from…

A woman with long brown hair, wearing a teal cardigan, stands on stage giving a presentation. Red and blue lights illuminate the dark background. A play button icon is centered over the image.

Monday Mash-Up ~ 2022.05.23

Recommended ReadingSeth Godin on Quality vs. Quantity Here’s anotherĀ short blog postĀ from Seth Godin that packs a big punch. Here’s a bit from the post… “The media and our culture push us to build something for everyone, to sand off the edges and to invest in infrastructure toward scale. But it turns out that quality, magic…

A hockey player in a maroon and white uniform takes a shot on the ice, surrounded by opposing team members in black and yellow as spectators watch from the stands.

Entertainment vs. Sales — Which Matters More? (Hint: It’s a Trick Question)

I was up past my bedtime last night watching the NHL playoffs (St. Louis Blues 4, Colorado Avalanche 1. Woo-hoo!) And I had to rush downtown this morning to report for jury duty. So I’m sitting here, sleep-deprived, in the St. Louis Municipal Courts jury waiting room (quite possibly the dreariest place in the galaxy). The…

A laptop sits on a textured surface, displaying the Gmail loading screen with the colorful Gmail logo in the center. Patterned cushions are visible in the background.

How to Know if You’re Sending Too Many Emails

After sending my daily email yesterday (subject line: “I didn’t punch Chad in the face, but his email tempted me” — which you canĀ read here) I received a reply from a surprised-to-be-happy subscriber named Kimberly. When she signed up for my list earlier this month, she was hesitant. Daily emails? Not her thing, she thought. …

A person wearing a white shirt extends a clenched fist toward the camera in a punching motion, with the background blurred and their face partially obscured.

I Didn’t Punch Chad in The Face, But his Email Tempted Me

I woke this morning to an email from a guy named Chad who claimed his appointment-setting firm could  add ā€œan extra 20K to 40Kā€ to my monthly recurring revenue. Wow! What a promise.  The email contained a video. And in the video, Chad said this:  ā€œWe have a system that allows us to harvest anywhere…

A man sits at a wooden table, having a video call on his laptop with a woman. The table has books, papers, and office supplies. The background shows more chairs and a bright, modern workspace.

The tragic Tale of Sweetie and The Prince of Joy

Sana met ā€œPrince of Joyā€ in an online chat room after she grew tired of her husband, Adnan. She called herself ā€œSweetieā€ in the chat room, and she poured her heart out to Prince of Joy. Prince poured back.  They had so much in common. Both from Bosnia. Both in loveless marriages. Both looking for…

A woman with long dark hair smiles in front of a white and pink background. Text reads ā€œAppSumo presents. This community platform does it all. Heartbeato.ā€ A play button appears near the center.

Monday Mash-Up ~ 2022.05.16

Recommended ReadingCreative Thinking – What’s Holding You Back? Brian Clark was serving up great, creative content before “content marketing” was a thing. He created Copyblogger, one of my favorite sites for marketing tips. Here’s a post by Brian from last year that I especially like.  I say this often: Every one can deliver content that…

A group of people dressed in black stand around a casket with flowers on top at a graveside funeral service on a sunny day.

Ripped From the Headlines: Wacky News Stories that Make Great Emails

Every so often, my buddy Adam sends me a link with a challenge to ā€œemail this.ā€ Sometimes it’s a link to a crazy discussion thread on Reddit. Often, it’s a random, funny news story.  My favorite ā€œemail thisā€ challenge was a news story about status-hungry Chinese big-shots and strippers (more on that in a moment). …

Two happy dogs with their tongues out are relaxing on a wet driveway. One is fluffy and dark brown, lying down, and the other is golden with white patches, sitting upright. Greenery and a house are visible in the background.

The Power of Scratch-between-the-ears Marketing

Moose is jealous. For those of you just tuning in, Moose is my dog (Melissa claims him, too).  He’s big and brown, with floppy ears, like a moose, and he’s usually the only dog around.  But there’s a new dog in town.  His name is Cooper, named after a place called Cooper’s Landing in Alaska…

A white dish filled with assorted animal-shaped cookies, some chocolate and some plain, on a colorful tablecloth.

How I Broke my Monstrous Cookie Habit

Three days after the Girl Scout cookies arrived, I couldn’t find them. I searched all over the kitchen.  In the snack cabinet? Nope. The freezer? Not there.  That tiny never-used space above the fridge that requires a step ladder to reach? Not there, either.  As I stepped down from the ladder, I yelled for my…

Modern two-story house with large glass windows, a balcony, and a rectangular swimming pool in the backyard, surrounded by a green lawn and palm trees under a partly cloudy sky.

This Braggy Bigshot is Full of BS, so I Dumped Him

A few months back, I saw a video on Facebook by a marketer named Victory. The video begins with a camera panning across his well-appointed bedroom. Victory strolls into the frame, sits on his king size bed, ties his fashionable shoes, and then marches from his room down the stairs and out the front-door of…

Four people sit around a conference table with laptops, papers, and coffee cups. One woman is smiling and talking, while another writes in a notebook. A wall-mounted TV is in the background.

Monday Mash-Up ~ 2022.05.09

Free WorkshopMonday Morning Live Event Starting Soon Here’s a good way to start the week: Discover… How to Build Emotional Bondswith Prospects So They’llChoose to Buy from You That’s the title of the one-hour workshop I’m hosting today… …and it starts soon — 10:30 a.m. CDT, 8:30 a.m. PDT. You may still have time to…

A family of three sits at a restaurant table, smiling and raising their drinks in a toast. The table is set with food, and the warm lighting creates a cozy atmosphere.

Lessons From a World-class Marketer Who Loved my Email

I got lots of great feedback from subscribers after sending an email yesterday aboutĀ my humiliatingĀ Cinco de MayoĀ mishap.Ā  My favorite response came from the greatĀ Michael DeLonĀ — America’s Foremost Authority on Credibility Marketing — who said:Ā  “Well done! I could just picture being at the table, drinking margaritas with you… and telling you, ‘You have salsa on…

Two people sit at a small round table with laptops, a coffee cup, a small potted plant, and a tablet. Sunlight streams in through a window behind them as they work and talk.

Ai yi yi! This was Embarrassing…

When Dr. Ruth Allan asked me during a podcast interview to, ā€œtell us about an embarrassing thing that happened to you,ā€ I didn’t hesitate. I’ve deposited piles of embarrassments in my memory bank. But Ruth was interviewing me during the first week in May, so I had to trot out the story of… My humiliating Cinco…

A person dressed as Darth Vader from Star Wars poses in front of a gray wall, flexing their right arm in a strong, confident gesture. The image is in black and white.

A Simpler Way to Ensure the (Storytelling) Force Is With You

Yo! It’s Star Wars Day. May the fourth be with you! (Get it!?)  So dust off your Chewbacca costume. Fire up your lightsaber. And let the celebration begin!  One thing… …I won’t be joining you.  I have nothing against the Star Wars movies.  It’s not my favorite sci-fi (that honor goes to Battlestar Galactica, the 2004-09 edition), but…

A smiling family of three, including a man, woman, and young girl, sit at a restaurant table with breakfast foods, fruit, and juice, sharing a joyful moment together.

How Richard Transformed an Email from Boring to Brilliant

Here’s a content transformation story starring my client Richard Terry. Richard runs Accolade Kitchen and Bath in my hometown, St. Louis, MO, USA.  Richard’s promise: Help clients take their outdated kitchens, bathrooms, and closets and transform them into Gourmet Playgrounds, Spa-Like Retreats, and Personal Sanctuaries. Promise kept for Melissa and me. Richard transformed our kitchen…

A split-screen video call features two men. The left side shows a man with gray hair and a blue shirt in front of a purple-lit background. The right side shows a man in a white shirt with a coaching graphic and colorful wheel behind him.

Monday Mash-Up ~ 2022.05.02

Les “The Time Lord” Watson + How to Outsource to a Virtual Assistant + Dan Ariely re: Irrational Humans and Pricing Strategy + The Marketoonist re: Loyalty Programs + DaVinci re: the “Urgency of Doing”

A person sits in a dimly lit room, resting their chin on their hand and staring at a computer screen, with only their face and hand illuminated by the screen’s glow.

Why I Died of Boredom and How to Keep from Killing Your Prospects

Yesterday, I was minding my own business, scrolling through a news feed, when I came across an article that preached storytelling. And, mercy me, that article was…. …BORING! I read the first sentence and quickly began to tune out. My eyelids were heavy. My head began to bob.  Then I got to the part that…

A cartoon of a surprised man and woman wearing 3D glasses; the man holds a drink, the woman eats popcorn. A speech bubble from the woman says, TELL ME MORE!!!.

You’re Invited…

Tomorrow, I’m hosting a live workshop (on Zoom) called… How to Harness the Power of Storytelling to Boost Sales — without Pitching and Prodding When: Friday, 4/29, 11:30-12:30 p.m. EDT, 10:30-11:30 a.m. CDT. Where: Zoom. Click the button below to reserve your spot Here’s a sneak peek… I’ll share the story of a business owner who was…

A close-up of a persons face, focusing on one eye behind round glasses. The image shows detailed reflections in the eye and lens, with sharp eyebrow and skin textures visible.

? Why I’m Focused on Habit-formation

A few days back, I was seeing double.   Not in the metaphorical, mad-as-hell kind of way. No, I was literally seeing double.  On Saturday, I began wearing glasses with progressive lenses.  I’ve used reading glasses for the last few years. But I can’t wear those while driving or at a hockey game or watching…

A person writes with a pencil in a notebook, with a closed red book nearby on the table.

A Marketing Legend’s Wise Take on Storytelling

I love it when the legends praise ā€œstory power.ā€ It happened again yesterday. An email from Drayton Bird. He’s a living legend – among the most influential and successful marketers and copywriters alive.  And in his email he broke down a century old ad for a mail-order business course.  The ad tells ā€œthe story of…

Illustration of a smiling man clapping his hands, with text reading Netflix is a Joke, Comedians in Cars Getting Coffee, and Eddie Murphy on the image. A play button icon is centered over the image.

Monday Mash-Up ~ 2022.04.25

A Customer Support Horror Story + A Unique Way to Deal with a Writing Deadline + Aretha Reinvents a Legendary Song + Two Comedy Greats Discuss Great Comedians + re: Babe Ruth’s Homruns and Strikeouts

Three firefighters in protective gear and helmets stand amid bright orange flames, wearing breathing masks, with blurred smoke and emergency vehicles in the background.

Why The Wrong Way is Often The Right Way to Persuade and Teachļæ¼

Once in a while, I share with you stories about the wrong way to market your business. Like thisĀ story about a marketer who pretended she’d sent me a personal noteĀ when it was, actually, a message sent to everyone on her list.Ā  Or thisĀ story about a marketer who sent me a sales pitch disguised as a…

An open planner or calendar lies on a desk, with faint writing visible in some of the date boxes. The background shows the edge of a table and some papers. The image suggests planning or scheduling activities.

The Most Important Holiday You’ve Never Heard Ofļæ¼

Happy Get to Know Your Customers Day. Let the confetti fly! Do you have any big celebrations planned?  A confession: I didn’t know there was such a holiday until a few days back when I consulted my calendar of strange holidays.  Strange holidays make great hooks for emails so I check the calendar often.  Some are…

Close-up of a drone camera with Hasselblad branding and lens details visible; the camera is attached to the drone and positioned near the ground.

The Wreck Wasn’t My Fault, But This Was…

Yesterday, I sharedĀ the story of how a hit-and-run driver wrecked my car. I was stopped at an intersection. The truck driver cut a left turn too tightly and slammed their trailer into my car.  I didn’t get the driver’s license plate. No company logos or other identifying info on the truck or trailer. No recording…

A car with a damaged front end.

Why I Won’t Treat You How This Truck Driver Treated Me…

A few hours before leaving on my family vacation last week, I was running errands around town when this happened… I was in my car, idling in the intersection turn lane, waiting for the left-turn arrow, turning the radio to another station. Not a care in the world… …and then the airbag exploded in my…

Two women smiling and laughing during a video call, each in separate rooms, seen in split-screen with a play button overlaid in the center.

Monday Mash-Up ~ 2022.04.18

Rewriting the Stories We Tell Ourselves + Is This Syndrome Sinking Your Sales? + Picking the Brain of an Egyptian Scientist + A Deep Track by The Monkees + Conan O’Brien on Worst Fears Realized

A group of people sit around a wooden table, taking notes and having a discussion in a well-lit room with sunlight streaming through the windows. Notebooks and pens are visible on the table.

Why Home is Better Than Oz to Build Your Business

Last weekend, I watched The Wizard of Oz for the zillionth time. The first time I watched it, I was terrified. You know, the flying monkeys and all.  But this time I wasn’t scared. I was inspired.  Dorothy dished out some inspiring wisdom right before she clicked her heels and returned to Kansas. ā€œIf I ever go…

Fans cheer and raise their hands in a packed baseball stadium, with sunlight streaming through the roof, illuminating the field during a lively game.

Opening Day Marketing Wisdom From Yogi

Major League Baseball opening day… …makes me think of Yogi Berra… …and something he once said: ā€œIf people don’t want to come to the ballpark, how are you gonna stop them?ā€ Yogi was a Hall-of-Fame catcher for the New York Yankees – not a marketing genius. But those words are loaded with profound marketing wisdom. …

A group of people stand in a line outside a building with large windows, one of which features a colorful mural of a face with rays extending outward. The people appear to be waiting, some holding bags.

The One Word That Can Make You More Persuasive

Here’s a quick story that reveals how a single word can make you more persuasive. That word: Because A Harvard social psychologist Ellen Langer sent researchers to a copy store near campus to study how powerful that word can be.  Researchers, posing as customers, visited the store multiple times and asked if they could skip…

A low-angle view of a neoclassical building with tall columns and decorative carvings on its pediment, set against a cloudy sky.

How to Captivate an Audience — the Zelensky Way

On March 8, Ukrainian President Volodymyr Zelensky appeared on video before the British House of Commons. He delivered a defiant, confident speech that included these words: ā€œWe will not give up, and we will not lose. We will fight to the end, at sea, in the air, we will continue fighting for our land, whatever…

A close-up of a mans face with intense eyes, promoting The Last Days of Ptolemy Grey on Apple TV+. Text overlays the image, and a play button is centered.

Monday Mash-Up ~ 2022.04.04

Organize All Your Shift + Brian Kurtz’s Tribute to Joe Sugarman + The Last Days of Ptolemy Grey + “Coming Home” by Drew and Ellie Holcomb + re: Procrastination

A person sits at a desk writing in a notebook with a pencil, next to an open laptop. A potted plant and smartphone are also on the white desk. The scene suggests working or studying.

How to Consistently Create Never-boring Content

In case you missed, I sent an email yesterday that was bursting with dick jokes. Vance Morris dared me to do it (ā€œ…use ā€œoversize reproductive assemblageā€ in an email to your audience,ā€ he said). And I rose to the challenge.  There’s a big lesson in that email (you can readĀ the archived emailĀ for that)… …but there’s…

Narrow stone pathway flanked by high ancient stone walls, leading uphill toward terraced ruins and a pointed mountain peak in the background, under a misty sky.

R-rated Lessons Enclosed. I Dare You to Read On.

It’s not every day that someone triple-dog-dares you… …but that’s exactly what my friend Vance Morris did yesterday. I’ll get to that story in a moment. But first, a warning: When I turn this email into a movie, The Motion Picture Association of America will give it an R rating. So if you’re the G…

A person using a tablet and a laptop at a wooden table, with a potted plant and a brick wall in the background. The person appears to be multitasking or working on a digital project.

A Cautionary Tale About a Marketer’s Trust-busting Email…ļæ¼

I got an eye-roll-inducing email yesterday from a marketer named Stephanie. I signed up for her list a few months ago. So technically, this wasn’t SPAM… …but it sure felt like it.  Here’s what it said:  Hi there Tom, I wanted to send you a special note, but I don’t have your mailing address šŸ™‚…

Two people stand behind a clear board covered in handwritten notes and diagrams. One person writes on the board with a marker, while the other observes. Neon green light and a blurred background suggest a modern, tech-focused setting.

You’re Invited (Today)…

If you’re free today at 3 p.m. CENTRAL, here’s an idea… Be my guest as I reveal… 9 secrets to write client-attracting, story-powered content (the Joe Sugarman way). Here’s what you’ll learn… Eight ā€œmagicā€ words that transform readers from tuned-out do-nothings to turned-on buyers The single, most important thing your copy needs to keep prospects’…

A stylized interview screen shows a man speaking on the left, with text on the right reading Joe Polish Interviews: Joe Sugarman, Psychological Triggers to Control the Mind! Genius Network Interviews and illustrated faces below.

Monday Mash-Up ~ 2022.03.28

Joe+Joe — Polish Interviews Sugarman + You’re Invited… + The Implied Trade-Off with Loyalty Programs + Is Persuasion Legal? Ethical? Where Do You Draw the Line + The Medicine Man by Keb’ Mo’ + Tom Peters Says “Think Small!”

A pair of clear eyeglasses rests on the closed keyboard of a laptop, with the screen displaying a blurred blue and white background. The setting suggests a workspace or study area.

The story-powered Ad That Launched an Eyeglasses Empire

We lost a legend this week — Joe Sugarman, a copywriting great, who taught me (and countless others) tons about marketing. He wrote many great books, including The Adweek Copywriting Handbook. I pulled that book from my shelf yesterday and flung it open to the place I dog-eared long ago: Page 178. The section about storytelling.…

Two people wearing long-sleeved shirts are shaking hands in an office setting, with blurred figures and furniture visible in the background.

Ben Franklin’s Wily Way to Turn Foes to Friends

Want to turn an enemy into an ally? Here’s a story I got from chapter 18 of ā€œYes!ā€ by Robert Cialdini – this month’s selection in theĀ Mastermind Book ClubĀ (more on that below).Ā  Back in colonial times, long before he graced the $100-bill, Benjamin Franklin was running for reelection as an officer for a literary and…

A digital calendar for March 2065 shows March 20th highlighted. On the right, a schedule entry at 6 AM reads World Storytelling Day!!!! in a teal block.

I Missed the Holiday. Here’s a Pot o’ Gold to Make up For It…

Happy Belated World Storytelling Day. The big day was Sunday. I can’t believe I missed it. šŸ™ I usually round up a bunch of my storytelling pals, head down to the corner tavern, and get drunk on green beer… …um…check that… Different holiday.  World Storytelling Day? I don’t have any special alcohol-soaked traditions.  In fact, I…

A woman with long brown hair sits at a wooden table, looking down at a tablet device. She wears a gray sweater and is seated in front of a dark, textured background.

How my Client Overcame a Dreaded, Business-Crushing Disease

ā€œI don’t have an interesting story,ā€ Elizabeth said. Her shoulders slumped. She stared at her shoes.  Elizabeth was a client. We’d discussed how storytelling captivates prospects and inspires them to act. She understood and agreed. But then she told me she didn’t have what it takes.  ā€œThere’s nothing about me worth telling. My story is…

A digitally illustrated screenshot shows two people in a virtual meeting. The man on the left has gray hair and wears a gray shirt; the woman on the right has short blond hair with a pink streak and a white top. A play button is at the center.

Monday Mash-Up ~ 2022.-03.21

How to Make Your Business Grow Without Being a Braggy, Bigshot Bro + How Content Marketing Has Evolved + Is Persuasion Legal? + 9 Strategies To Make Content Creation Effective And Enjoyable + Prepare for the BEST

A basket of Lay’s Kettle Cooked JalapeƱo chips sits on a counter next to condiments, drink cups, and utensils at a concession stand. Two workers are behind the counter.

The Great Peanut Fiasco and What it Reveals for Your Business

All I wanted was a friggin’ bag of peanuts! Last night, at the NHL hockey game between (my beloved) St. Louis Blues and the Pittsburgh Penguins, I had a hankering for some salt and crunch. Peanuts in the shell. Some water to wash ā€˜em down.  It was between the first and second periods so the…

A laptop sits on a textured surface, displaying the Gmail login screen with the Gmail logo centered on the screen. The background features blurred, patterned cushions.

How to Turn “Yawns” to “Yeses” When You Ask for Email Signups

Want to know one of the best ways to inspire more qualified prospects to join your email list? Sell them on the idea of subscribing.  Seems kind of obvious, doesn’t it?  Yet so many business people undersell their emails.  They put a little form on their site with a headline ā€œJoin our email listā€ (or…

A person with dark hair and glasses writes on a whiteboard titled Workflow Strategy, drawing a flowchart with envelopes and labels indicating 1 hour and 1 day delays.

How to Build Your Email List with the Right Prospects

I’m hosting a free workshop tomorrow (Thursday, March 17)Ā  at 3 p.m. EST, 2 p.m. CST) called:Ā 5 Ways to Build Your Email List with the Right Prospects. This is a 5in25 presentation – five tips in 25 minutes – followed by discussion and Q&A.  If you want to join us, sign upĀ here.Ā 

A man stands and gives a presentation to a small group of seated people in a modern office space, with a screen displaying a slide titled All Hands.

Mastermind Book Club is live. Join now…

The Mastermind Book Club is live. And You’re invited… Go toĀ MasterMindBook.clubĀ to join. Ted ProdromouĀ and I started the club to help ourselves (and YOU) turn all those books we read into business-advancing action.Ā  Here’s how it works… Ted and I will choose a book every month.  We will share insights they draw from the books. Community…

The image features the text Accomplishing More in Less Time in large white letters on a dark blue background, with Cathy Sexton & Dale Furtwengler and the Experts 4 Entrepreneurs logo at the bottom right.

Monday Mash-Up ~ 2022.03.14

Goodreads is a Great Resource for Book Lovers + How the Chandlers Built Goodreads + How to Accomplish More in Less Time + Setting the Table + …from Albert Einstein

A cup of latte with latte art, a pair of black eyeglasses, and an open book with text are arranged on a white surface.

This Book Proves the Power of Rapport-Building

When I make a new connection on LinkedIn, I usually send a direct message ice-breaker to build rapport with the person. Often I’ll say, ā€œPlease tell me something about you that I wouldn’t know by reading your profileā€¦ā€ and then I share something about myself.  I got that idea from Ted Prodromou (America’s Leading LinkedIn…

A person wearing a brown sweater and black-and-white bracelet is reaching for a book on a shelf filled with colorful, upright books.

This Club Will Break All The Rules — in a Good Way

Every few months my wife, Melissa, leaves me. It’s not the pack-her-bags, move-back-to-her-mom’s, and call-a-lawyer kind of leave me.  It’s the Book-Club-in-four-days kind of leave me.  And it goes like this… Tom: It’s a Wonderful Life is on TV tonight. You love that movie. Wanna watch it?  Melissa (with 3-inch thick Toni Morrison novel propped on her…

Black-and-white photo shows police officers in helmets confronting and striking civil rights protesters near a sign for Haisten’s Mattress & Awning Company. Some protesters appear to be on the ground.

Monday Mash-Up ~ 2022.03.07

My Birthday and My Dad + Remembering “Bloody Sunday” + The Go-Giver Marriage + Tim Ferriss Interviews Neil Gaiman + …from John Lewis

A woman in glasses sits at a table with a laptop, notebook, and coffee mug, resting her head on her hand and looking thoughtfully into the distance in a modern indoor setting.

Why I Should Have Dumped That Rotten Client Sooner…

I fired a client last month. It felt great.  I should have done it several months ago, but I balked.  This client didn’t return emails, voicemails or texts. Didn’t complete work they promised. Didn’t meet deadlines for work they delivered.  Then, they would pop up out of the blue and bark some command at me,…