Productivity

Here’s the sad, true tale of a business owner who lost millions of dollars because he didn’t build an email list. He wanted to sell his software business, and he hired my friend Mark to broker the deal. Mark found an eager prospect who loved everything about the business and was eager to buy it…

I’ve had things go wrong during live presentations. But I’ve never had a client die. So imagine my horror when a blood-thirsty mob went after my client Lynn as she dished out some know-how during my online roundtable last night. Lynn was listing all she does to turn webinar registrants into clients. Long list: And…

I used to work with a guy who bragged about his email open rates and social media likes… …but struggled to grow his business. While his business flirted with failure, he celebrated “success” based on vanity metrics. Email opens and social engagement are swell. They make us feel good. Each open and like strokes our…

A classic moment from my all-time favorite television show, Batman (the 1960s version, of course). Commissioner Gordon is hanging out with Batman at Gotham City Police HQ. The Commish turns his back for just a second then 360s to say something to Batman… and—POOF!—The Caped Crusader is gone. Vanished. Disappeared into the night like a a bat…

Here’s a question I spotted on Reddit this morning: “Which social media platform should be first priority for a business to promote their products? For a client with a small business and a limited budget, what is the platform you would recommend and why?” I hear that question (or ones like it) all the time.…

A long, long time ago when Groupon was the shiniest object online, I knew a lot of business owners who tried it but didn’t like it. Groupon sales reps would woo these business owners with this promise: Instead of paying for advertising that doesn’t work, do a Groupon and get a flood of new customers…

Near the shores of the Mediterranean in Naples, Italy. After writing yesterday’s email about wine merchants in ancient Pompeii and their wise marketing, I recalled of story I once heard about a wise hotel owner. Like the wine merchants in Pompeii, he raked in more revenue by thinking differently about what he sells. This story…

Yesterday, a member of the Story Power Content Transformation Academy (I’ll call her “Nancy”) sent me a draft of her weekly email and asked for feedback. She does that every week — for every draft… …which has led her to create better, client-attracting emails with far less struggle. That’s one of the Academy’s many membership…

I met yesterday with a business coach who wrote an excellent book… …but is struggling to leverage it as a profit-generator. He sells the book ($20, plus shipping) on the front page of his website. “How many books have you sold from your site?” I asked. “Not too many,” he said. “Most of my sales…

I got an email this morning from marketing master Dave Dee who needed to get something off his chest. One of his clients “doesn’t see the value in building a list of prospects who need his service and doesn’t have a follow-up system to turn those leads into appointments and clients.” The result: The client is struggling…