Know Your Market
I just returned from a week in southern Wyoming where I gathered with high school buddies for some R&R and fishing. The first day on the North Platte River I stood knee-deep in the icy water. The only sounds: The rolling river, the occasional screech of a red-tailed hawk, and the “chirp-chirp” of grasshoppers… …and…
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I crossed paths the other day with a struggling marketer who said, “I’m having trouble distinguishing B2B copy from B2C copy and I feel so dumb.” No need to feel dumb, I thought. That’s a common question. How does marketing and copy change when selling to businesses (B2B) versus consumers (B2C)? Another marketer chimed in…
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In a recent Monday Mash-Up, I told you about the author Cheryl Strayed and the advice columns she wrote under the pen name “Sugar.” Her friend and fellow author Steve Almond described Strayed’s Sugar columns as “radical empathy.” I can’t get that phrase out of my mind. Radical empathy. Powerful business storytelling is all about radical…
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After his book The 4-Hour Workweek became an international bestseller, Tim Ferriss told an interviewer he wanted to name the book The 3-Hour Workweek… …But, Ferriss quipped, “My publisher thought ‘3-Hour Workweek’ was unrealistic.” Ha! I’ve read the The 4-Hour Workweek a few times. It’s loaded with valuable lessons. But the most valuable lesson is one not even in the…
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Here’s a fun fact that could win you a bar bet: Mississippi was the one-and-only state to continue prohibiting alcohol after the 18th Amendment repealed federal prohibition in 1933. Prohibition continued in “The Magnolia State” until 1966. Another fun fact: A guy named Noah “Soggy” Sweat (you can’t make this stuff up) delivered the most…
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This is a story about how hardcore, ultra-conservatives found common ground with a bunch of hippies. I know that seems unlikely these days, but it happened not that long ago. And this happening is loaded with business lessons. Our story begins soon after the turn of the millennium, in 2002, when the Internet was just…
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I heard a great story the other day about a hotel owner who raked in more revenue by thinking differently about what he sells. This story is not just for bigwigs with hotels on Boardwalk and Park Place. This applies to YOU and me and anyone else who wants to… …delight customers… ….forge stronger relationships…
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Happy (Belated) Groundhog Day. Silly holiday. GREAT movie. I love the scenes with Ned Ryerson. He’s the insurance salesman who went to high school with Phil (Bill Murray’s character). Groundhog Day after Groundhog Day (see the movie if you don’t know what I mean), Ned accosts Phil on the street and pitches insurance. “Have you…
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A couple of days ago, I asked what you think of this Henry Ford quote: “If I’d asked customers what they wanted, they would have told me, ‘A faster horse!’” A bunch of subscribers told me Ford was a visionary who saw something his prospects did not. One told me: “…Ford wasn’t concerned or focused with finding out what people wanted. He…
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I came across this gem of a headline in an online marketing forum this week: “I’m buying a domain name for $35,000.” The guy who posted it explained: “We presently use the domain with ‘the’ prefix for our product, so it looks like https://the___.com But going to go bolder way and buy the name without…
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