Famous Marketing Expert BS’d Me (and others) so I Ripped Him…

email

Ryan Deiss is one of the most intelligent and successful digital marketing strategists in the galaxy…


…and now I’m going to rip him.


After you read the story, let me know what you think. I’m interested to hear your thoughts.


The story began yesterday morning when Ryan sent me one of those Cyber Monday promotions with the subject line “You feelin’ lucky?!” The email pitched discounted courses and other products from his company DigitalMarketer. 


That email landed at 6:24 a.m. 


I didn’t open it (If I opened EVERY Cyber Monday email I received, I would have spent the ENTIRE day reading Cyber Monday emails). 


12 hours later, I received a follow-up email. This one was from “Richard at DigitalMarketer.” 

He wrote,

Hey Thomas,


Ryan wanted me to check in to see if you received the email below.


We wanted to make sure you get your eyes on this before the deadline tonight.


Here is a quick link >> (Link omitted)


Talk soon,

Richard

Below Richard’s note was this:

————— Forwarded Message —————


To: Richard

From: Ryan


Subject: FW: You feelin’ lucky?!


Hey Richard, check out below. I don’t think Thomas is getting our emails.  


The Cyber Monday sale shuts down at midnight and I want to make sure they get a chance to check it out.


Appreciate the help!


– Ryan

And below that was a forwarded copy of that email Ryan sent to me at 6:24 a.m.


So…


The ploy was designed to make it look like a series of personal emails.

Ryan sent me an email. Ryan didn’t get a response from me. So Ryan was concerned and concluded that I didn’t get the first email. So Ryan forwarded that email to Richard and asked him to contact me. So Richard contacted me to let me know that Ryan was concerned and to remind me that the deadline for the sale was fast approaching. 


Gimme a break!


Here’s what really happened. 


Ryan’s team created the first email in their marketing automation system. The email was designed to merge in the recipient’s first name (i.e. “Hey Thomas…). 


Ryan does not know me from Adam.

Ryan is not worried about emails to me getting through.  

Ryan did NOT send a personal memo to Richard about me. 


Ryan’s team created the second email — the one from “Richard” — before they even sent the first one.

They put that second email in their marketing automation system. They programmed the marketing automation system to send the second email to anyone who didn’t take action following the first email.

I don’t know precisely what triggered automatic delivery of the second email. I suspect the system sent it to anyone who received the first email but didn’t purchase anything. 


I respect Ryan Deiss. 


I have no problem with automated emails and targeted follow-ups. 


I also understand and accept that vendors will send me lots of emails on Black Friday and Cyber Monday. 


But this campaign annoyed me. 


Why the charade? 

Ryan could have sent a follow-up that said something like this: 

Hey Thomas:

I wanted to make sure you got your eyes on the email I sent this morning (see below). 


The deadline is midnight tonight. 


Here’s the link… 


Thanks, 


Ryan

(along with a forwarded copy of the earlier email).


An email like that encourages non-respondents to act — without dishonesty. 


An email like that wouldn’t annoy me. In fact, I might have clicked the link. 


But the fake internal memo and email from Richard oozed inauthenticity and dishonesty. 


I wasn’t buying it. I wasn’t buying from “Richard” or Ryan. And I’m less likely to buy from them in the future because this happened. 


Ryan Deiss knows his stuff. So I suspect he tested this ploy and found that it would generate more sales. 


But does the inauthentic ploy work so much better than a more honest approach? 


I don’t know. Maybe. 


But I know this:

You can captivate prospects and inspire them to act without resorting to ploys and tricks.

You don’t have to be inauthentic and dishonest to sell. 

You may win a few more sales if you employ some trickery. But, at least for me, those extra sales aren’t worth it. 


What do you think? 

Whenever you’re ready…here are a few ways we can help you become a storytelling stand-out so you’ll land more clients:

1) Follow Tom Ruwitch on LinkedIn and Facebook and (if not subscribed already) join our email list.

2) Attend our free training: “How to Harness the Magnetic Power of Storytelling…” Discover how to transform marketing from a confusing, resource-draining hassle into something that’s simple, fun AND productive. Details and registration here.

3) Watch the free, 7-minute Micro-Training: “The 3 Most Important Storytelling Keys to Captivate Prospects and Inspire Them to Act -- Without Pitching and Prodding.”

4) Become a Story Power VIP in the Content Transformation Academy: Master how to discover, assemble, and deliver business-building stories. Weekly masterclasses. Members-only content. One-on-one feedback and consulting sessions. And more… If you'd like to learn more about our VIP program, just reply to this email and put "Story Power VIP" in the subject line. I’ll contact you with more details.

5) Work with me one-on-one: If you’re interested in working directly with me -- to discover, assemble, and deliver powerful, business-building stories -- simply reply to this email and change the subject line to "Private Client." Tell me a little about yourself, your business, and what you'd like to accomplish, and I'll reply to discuss options.

6) Invite me to speak at an event: I can tailor a presentation that meets the specific needs of your organization. Informative. Entertaining. Virtual or live. Potential for continuing education credits when applicable for your group. If interested, reply to this email and change the subject line to “Speaking Engagement.” I’ll circle back to discuss the possibilities.

Want to get great content like this...

...delivered straight to your inbox?

Join our email list...

Hidden
This field is for validation purposes and should be left unchanged.

Post Categories

Previous Post

Next Post

Tom Ruwitch

Tom Ruwitch is the founder and CEO of Story Power Marketing. For more than 30 years, he has helped businesses grow by delivering powerful stories using a variety of different media.