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Which Material For Tote Bags

By Tom Ruwitch

I had a good laugh today while reading an online discussion board for marketers. A puzzled marketer asked the community to weigh in on the best material for tote bags she and her husband would distribute at a trade show. She was leaning toward polypropylene (“feels like soft cloth” and “the cheapest way to go.”)…

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Capture a Prospect’s Imagination

By Tom Ruwitch

My friend Richard Terry asked me to help him with some marketing copy. He’d heard one of my presentations recently, and he thought he might benefit from my expertise. We met earlier today, and here’s what I told him… …Richard, you don’t need my help. I was honored he asked. I welcome new business. I…

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Lessons from a cringe-worthy toilet mishap

By Tom Ruwitch

My pal Adam Kreitman and I both write story-driven emails with marketing lessons. Occasionally, we challenge one another by sharing a story that might be a bit strange or saucy or…whatever… and then daring the other to turn it into a meaningful email.  Adam dropped one of those challenges on me yesterday. His text message…

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Car Dealership Marketing Guy

By Tom Ruwitch

It’s only January 2, and I just read some marketing wisdom that will make my “Best of 2019” list in 12 months. A marketing guy at an auto dealership posted to an online marketing forum this question: “What would you suggest I do to get everyone to understand why we use social media?” The salespeople…

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How We Were “Liberated” from Formal Work Clothes

By Tom Ruwitch

I was cleaning out some old files and found the “Dress Code Policy” for one of my early jobs. Coat and tie required. No jeans. Closed-top shoes. No sneakers. Etc. Etc. Etc. Blah blah blah. That was 1998. Times have changed. I remember the first time I worked at a place with “Casual Fridays.” It…

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Ben Franklin Effect

By Tom Ruwitch

When Ben Franklin was a young man, he turned a rival into a fan with a brilliant, counterintuitive move. Ben had co-founded a literary and debate society and served as clerk. When he ran for reelection as clerk, the rival ripped Ben in a long, hateful speech. Rather than counterpunch, Ben asked the hater for…

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Ear Doctor Normalizes Waiting

By Tom Ruwitch

I caught a radio ad recently for an ear doctor who encouraged listeners to get their hearing checked. She said most people will rush to the eye doctor if they have fuzzy vision. But when people notice their hearing get fuzzy, many will put off a checkup. Sometimes they’ll wait for years. Don’t wait, she…

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The #1 Reason Albert Pujols and Your Customers Break Up With You

By Tom Ruwitch

Baseball great Albert Pujols got his 3,000th hit earlier this month.  I’ve rooted all my life for the St. Louis Cardinals. So it broke my heart when Pujols broke up with the Cardinals in 2012 to join the Anaheim Angels. The heartache reminded me of my ninth-grade girlfriend, Susie Wallace. Susie and I had just…

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