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How This One Little Question 3x’d Sales

By Tom Ruwitch

Over the weekend, I went to one of those big-box stores that camps a ā€œgreeter” by the front door. As I marched past him, he barely lifted his eyes from his phone as he mumbled, ā€œā€˜mornin.ā€ Some greeting! Made me think of the great marketing consultant Jay Abraham and a story he told about a…

If You Had The Best Product In The World…

By Tom Ruwitch

If you had the best product in the world, how would you market it?  I spotted that question on a marketing forum last week… …and I was sad — but not surprised — to see the responses. Every single response focused on tools and tactics.  ā€œI would personally advertise it through Google advertisements, PPC. I…

How to Eliminate Guesswork and Catch a Big One…

By Tom Ruwitch

I just returned from a week in southern Wyoming where I gathered with high school buddies for some R&R and fishing. The first day on the North Platte River I stood knee-deep in the icy water. The only sounds: The rolling river, the occasional screech of a red-tailed hawk, and the ā€œchirp-chirpā€ of grasshoppers… …and…

How Intention and Action Lead to Beautiful Creations

By Tom Ruwitch

My friend Caren Libby posted a beautiful photograph on LinkedIn last week — a meadow with Black-Eyed Susans in full bloom. (That’s the photo above.) In her post, Caren wrote, ā€œI stumbled across this lovely burst of blossoms in the John F. Kennedy trail in Forest Park.ā€ I loved the post, and I shared it.…

Loads of Leads Won’t Always Help. Here’s Why…

By Tom Ruwitch

I met last week with a business owner who was hungry to get new leads. As I dove deeper with him, I learned he has NO idea how to nurture those leads. His plan: Pitch them immediately and pitch them hard. He’s one of those ā€œPleased to meet you. Will you marry me?ā€ types. The…

The Client-Attracting Power of Radical Empathy

By Tom Ruwitch

In aĀ recent Monday Mash-Up, I told you about the author Cheryl Strayed and the advice columns she wrote under the pen name ā€œSugar.ā€ Her friend and fellow author Steve Almond described Strayed’s Sugar columns as ā€œradical empathy.ā€ I can’t get that phrase out of my mind. Radical empathy. Powerful business storytelling is all about radical…

How Business is Like Skydiving…

By Tom Ruwitch

In 2017, I jumped from an airplane 15,000 feet above New Zealand… …on purpose. Here’s a picture at the moment of truth. Those are MY legs, hanging out of the airplane, 2.84 miles above Lake Wanaka. Here’s another picture… …after I jumped, freefalling at about 200 feet per second. The plan: Freefall for 60 seconds,…

This Made Me Laugh…

By Tom Ruwitch

Last month, a burger joint in Toronto added a new section to its Ubereats and Doordash delivery menus…  …with items named after office supplies.  You can order a ā€œBasic Steel Staplerā€ (actually a Fortune Burger).  Throw in a side of ā€œBraided HDMI Cableā€ (Classic Fries).  Want parmesan on those fries? Then order the ā€œUSB Wired…

How Walt Disney Built the Happiest Place on Earth

By Tom Ruwitch

Back in the early fifties, when he was trying to build a park like no other, Walt Disney needed to raise some dough. Disneyland was going to cost him $17 million to build. That’s equal to around $165 million today. Walt and his company had done pretty well. But not THAT well so… …he launched…

Turn Frustration to Fascination and Good Things Happen

By Tom Ruwitch

I’m enjoying a book called ā€œBlessed Beyond Measure,ā€ by Dr. Tom Hill.   On page 69, Dr. Hill offers an idea that got my attention: Some time ago, I intentionally began using the word ā€œfascinatedā€ when I felt like saying something frustrated me…I realized the frustrating quality of situations causing me to feel frustrated naturally include a legitimate…