Cautionary Tales

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Process Automation Gone Wrong. A Cautionary Tale…

By Tom Ruwitch

It began as a shoulder ache. Now I have a headache.  And itā€™s all because of process automation gone wrong. I woke Monday morning ā€“ after a restless, painful night ā€“ with a sore shoulder. The pain had spread down my forearm,  to my hand.  I knew these symptoms. Iā€™d had them before ā€“ 15…

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I have a Feeling Youā€™ll Open This Email Even Though the Subject Line is 103 Characters and 20 Words Long

By Tom Ruwitch

A VIP member of my Content Transformation Academy asked me last week: Whatā€™s the ideal length for a subject line?  ā€œProvocative question,ā€ I replied. My answer: ā€œSize doesnā€™t matter.ā€  The VIP shot back: ā€œI read ā€˜shorter is better.ā€™ā€  ā€œYeah,ā€ I replied, ā€œSome say short. Some say long.ā€  I Googled ā€œwhat’s the proper length for a…

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Email Away — as Long as You Don’t Drop Boredom Bombs

By Tom Ruwitch

I spoke yesterday to a business owner who doesnā€™t like getting emailsā€¦ ā€¦so she doesnā€™t want to send them. ā€œI’ll be honest about email lists or subscriptions,ā€ she said. ā€œI don’t really like being on them. because I always feel like I’m being bombarded by emailsā€¦So I’m only intending to send (email) out once a…

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Not so Fast, Romeo… How to Court Prospects the Right Way

By Tom Ruwitch

Last week, I re-watched Romeo + Juliet — the 1996 version starring Leonardo DiCaprio and Claire Danes. I love the scene where the star-crossed lovers meet.  Love at first sight around a tropical fish tank. Here’s theĀ video clip… Audiences enjoy love at first sight stories. (This clip — which is one of many on YouTube showing this scene…

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Lingo-lovers Lose. A Cautionary Tale…

By Tom Ruwitch

A quiet morning in St. Louis, MO, USA. Your friendly neighborhood storytelling expert sits at his desk, peacefully interacting with some new connections on LinkedIn whenā€¦ ā€¦the alarm soundsā€¦ ā€¦The Lingo Alarm. Hereā€™s the LinkedIn post that triggers itā€¦ (Our company) delivers expertise, market experience and a proven track record in bio-based composite manufacturing (masterbatch,…

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The Dirty Little Secret Newspaper Publishers Don’t Want You to Know…

By Tom Ruwitch

A sequel to the email I sent yesterday re: Dan Kennedy and direct response marketing (archived here in case you missed it) I worked in the newspaper industry for most of the 1990s.  By 1996, I was working on the online side.  Most newspaper display advertising was (and still is) paid brand awareness. No calls-to-action. No tracking. …

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Why Your Rags-to-riches Story Will Fall Flat

By Tom Ruwitch

Raise your hand if you feel an emotional connection with Amazon because youā€™re drawn to founder Jeff Bezosā€™s origin story. (Me neither) Why do I ask?  Because I read yet another article about storytelling in one of those big-time business magazines that dished out rotten advice. The article saidā€¦ ā€œOnline shopping behemoth Amazon is another…

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You’re in This Business — Whether You Know It or Not

By Tom Ruwitch

I spoke the other day with a business owner who said, ā€œIā€™m too busy serving my clients to spend time marketing my business.ā€ I hear that occasionally. Maybe youā€™ve thought that yourself.  I responded by citing the great Dan Kennedy who taught me long ago:  All who run a business are in the marketing business. …

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The Problem With “Look at Me…” Origin Stories

By Tom Ruwitch

I read an article this morning in one of those big-time business magazines about ā€œhow to create an unforgettable origin story.ā€ It was kinda forgettable.  It contained lots of dos and donā€™tsā€¦ ā€¦be honestā€¦ ā€¦donā€™t just list a chronology of eventsā€¦ ā€¦include specific detailsā€¦ ā€¦describe a vivid momentā€¦ ā€¦and so on, and so forth.  But…

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Noah Knew… Business Lessons From a Biblical Rain Fall

By Tom Ruwitch

I usually send my emails first thing in the morning. But not today. Iā€™ve been busyā€¦ ā€¦building an arky, arky andā€¦ ā€¦helping the animals come in by twosies, twosies.  Actually, it’s too late for that.  Itā€™s raining here in St. Louis, MO, USA.  Big rain. Record-setting rain. Biblical rain.  Nine inches and counting ā€“ in…

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