Cautionary Tales

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Oops! I Did It Again…

By Tom Ruwitch

Oh no! I swallowed some Ryan Deiss click-bait… …only to discover I’d been fooled again.  The subject line said, “Re: Refund Request.”  Maybe I’m still in a post-vacation haze. Maybe the morning coffee hadn’t kicked in.  Whatever my excuse, my lizard brain told me to open the email  so I could see the status of…

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More Stinky, Rotten Tactics to Avoid — if you Want to Build Valuable, Long-lasting Client Relationships

By Tom Ruwitch

Greetings from my temporary home in Châteauneuf-du-Pape, France, where I’m staying in a 600-year-old house, along a back alley that reminds me of Diagon Alley. I got lots of great feedback regarding my email last week about rotten marketing tricksters who “swim in the shallow end of the tactical gene pool.”  Like this reply from subscriber Gill who…

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Are you Swimming in The Shallow End of The Tactical Gene Pool?

By Tom Ruwitch

Yesterday, I heard Troy Broussard dish some dirt on marketing jackasses who resort to stupid tricks… …such as ending mass emails with “Sent from my iPhone.” Those cunning tricksters want you to think they’ve sent a personal email, composed one thumb-tap at a time, just for you. Troy said, as I often say: You don’t…

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The Big Email Marketing Lie: Why Open Rates Are for Suckers

By Tom Ruwitch

On Thursday, Dean Isaacs and I will host a 5in25 training: Metrics that Matter – 5 Things to Measure in Your Marketing and Sales… …and (spoiler alert): Email open rate is not a metric that matters. A story to clarify:  A few years back, I attended a conference where an “email marketing expert” spoke.  He described a…

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Crazy Stupid LinkedIn Lunacy

By Tom Ruwitch

I crossed paths with a desperate marketer yesterday who craves more followers for his company’s LinkedIn page. A competing company recently gained 1,600 followers in 30 days, and Desperate didn’t want his company to fall behind.  So he posted his story to a marketing forum and asked for help. Then the rotten advice began to…

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Why Prospects Find You Then Flee — and How to Fix It

By Tom Ruwitch

Here’s a cautionary tale about LinkedIn… …and why you must power-up your profile… …even if you rarely spend time on the platform. Yesterday, I met a guy named Bill who’s trying to ramp up his tutoring business.  He struggles to generate leads and land clients. And he described those struggles while sitting on the “hot…

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Process Automation Gone Wrong. A Cautionary Tale…

By Tom Ruwitch

It began as a shoulder ache. Now I have a headache.  And it’s all because of process automation gone wrong. I woke Monday morning – after a restless, painful night – with a sore shoulder. The pain had spread down my forearm,  to my hand.  I knew these symptoms. I’d had them before – 15…

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I have a Feeling You’ll Open This Email Even Though the Subject Line is 103 Characters and 20 Words Long

By Tom Ruwitch

A VIP member of my Content Transformation Academy asked me last week: What’s the ideal length for a subject line?  “Provocative question,” I replied. My answer: “Size doesn’t matter.”  The VIP shot back: “I read ‘shorter is better.’”  “Yeah,” I replied, “Some say short. Some say long.”  I Googled “what’s the proper length for a…

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Email Away — as Long as You Don’t Drop Boredom Bombs

By Tom Ruwitch

I spoke yesterday to a business owner who doesn’t like getting emails… …so she doesn’t want to send them. “I’ll be honest about email lists or subscriptions,” she said. “I don’t really like being on them. because I always feel like I’m being bombarded by emails…So I’m only intending to send (email) out once a…

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Not so Fast, Romeo… How to Court Prospects the Right Way

By Tom Ruwitch

Last week, I re-watched Romeo + Juliet — the 1996 version starring Leonardo DiCaprio and Claire Danes. I love the scene where the star-crossed lovers meet.  Love at first sight around a tropical fish tank. Here’s the video clip… Audiences enjoy love at first sight stories. (This clip — which is one of many on YouTube showing this scene…

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