Cautionary Tales
I got some great advice from a marketing expert last week after he read one of my emails. If you’ve read my emails lately, you’ve noticed that I offer a free Story Assessment. I’ll review your website, social media or any other channel where you tell your story. Then I’ll reveal ways to power up your…
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A few years back, I met with a prospect about a massive project. The meeting went well. I remember thinking as the meeting moved along, “I’m CRUSHING it.” Before I left, they committed to hire me. I returned to the office, shared the news with my team, and slapped high fives all around. “Way to…
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A business owner recently asked me to launch an email campaign for her new company. She told me she wanted to “spread the word” about the business. Spread the word. That’s a popular idea. Let’s send some emails to spread the word. Let’s post on Facebook, Instagram, Pinterest and Twitter to spread the word.Let’s buy…
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Here’s something I wonder during this pandemic: Why is the local news station still broadcasting traffic reports every 30 minutes in the morning? I turn on the news, and there she is, the Traffic Reporter, standing in front of the map with all the highways and byways color coded — green for “all clear,” yellow for “moderate back-ups” and…
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I saw something on the TV news this morning that annoyed me. (What else is new?) I’m sharing this with you not to spread the annoyance, but rather to deliver a business lesson. The news headline: The number of asylum-seekers reaching the Mexico-US border has decreased over the last few months. The analysis: Supporters of…
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A few months ago, I went to a St. Louis Blues hockey game with my son. He ordered a chicken sandwich from a concession stand run by a local restaurant. The chicken was raw. When we returned the food to the stand and asked for a refund, the woman at the cash register apologized and…
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Our company made a marketing mistake. I’m going to tell you about so you don’t repeat it. We sell email marketing software to many schools and school districts. So we recently ran a print advertisement in the membership directory for the Missouri Association of School Administrators (MASA). The ad included the address for our website…
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In a recent Monday Mash-Up, I shared a blog post I’d written about misleading statistics. It struck a nerve with several readers. Margaret is one of those readers who told me the story of her run-in with garbage data. Margaret works as a fundraiser at a nonprofit. Margaret often wonders how best to reach older donors and prospects. Some…
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Yesterday I received an unsolicited text message from someone pitching a local political candidate. I’m not sharing this story to publicly shame anyone. I’m sharing it because there’s a business and life lesson here. So I’ll change the names to protect the guilty. The text said, “Hi Thomas,” (that was the first clue this was…
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Last week, my twin children turned 22. I’m still Dad, but my hardest parenting work is behind me (I think/hope). That got me thinking about parenting lessons learned. Here’s a big one: When the kid does something bad, that doesn’t mean the kid is a bad person. As parents, we need to help our kids…
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