Cautionary Tales

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Learn From Our MASA Ad Mistake

By Tom Ruwitch

Our company made a marketing mistake. I’m going to tell you about so you don’t repeat it. We sell email marketing software to many schools and school districts. So we recently ran a print advertisement in the membership directory for the Missouri Association of School Administrators (MASA). The ad included the address for our website…

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Garbage Data

By Tom Ruwitch

In a recent Monday Mash-Up, I shared a blog post I’d written about misleading statistics. It struck a nerve with several readers. Margaret is one of those readers who told me the story of her run-in with garbage data. Margaret works as a fundraiser at a nonprofit. Margaret often wonders how best to reach older donors and prospects. Some…

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Unsolicited Political Text

By Tom Ruwitch

Yesterday I received an unsolicited text message from someone pitching a local political candidate. I’m not sharing this story to publicly shame anyone. I’m sharing it because there’s a business and life lesson here. So I’ll change the names to protect the guilty. The text said, “Hi Thomas,” (that was the first clue this was…

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Is Marketing A Bad Word

By Tom Ruwitch

Last week, my twin children turned 22. I’m still Dad, but my hardest parenting work is behind me (I think/hope). That got me thinking about parenting lessons learned. Here’s a big one: When the kid does something bad, that doesn’t mean the kid is a bad person. As parents, we need to help our kids…

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CBS Sword Swallower

By Tom Ruwitch

During a new show broadcast after the Super Bowl on Sunday, CBS television wanted us to believe that a talent-show performer died in a tragic sword swallowing accident. The idea was to create high drama. Keep us viewers glued to the tube. I said, “To hell with this,” and I’ll never watch this rotten show…

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Beatles White Album

By Tom Ruwitch

In July 1968, a young sound engineer named Geoff Emerick grew annoyed with his employers and quit his job. Geoff’s employers muddled through without him. And fifty years ago this month, they released a double-album… …with a plain white cover… …entitled, simply, “The Beatles.” So, yeah this really happened… A 22-year-old sound engineer is hanging…

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Moon Landing Follow-up re: Event Success or Failure?

By Tom Ruwitch

Last month, I told you about conspiracy theorists who tried to “prove” that the moon landings were a hoax. (Here’s that email.) In that email, I noted that many marketers remind me of the conspiracy theorists. They take a couple of facts and paste them together to create a wacky, inaccurate picture. A few weeks ago, my…

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Great First Date, Didn’t Call

By Tom Ruwitch

When I was younger (and lonelier), I wrote a song called “Unrequited Love.” I wrote it a few weeks after a blind date. I thought the date went well. I called her — several times. Left messages suggesting a second date. No reply. No more dates. Sad story. I’m thinking of writing a similar song…

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Niagara Falls

By Tom Ruwitch

In 1911, Bobby Leach went over Niagara Falls in a barrel. On purpose. He broke a few bones and spent a few months in the hospital. But that was OK with him. He survived… …and then he cashed in on his fame. He wasn’t the first person to survive that fall. A woman named Annie…

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Jacob and United Airlines

By Tom Ruwitch

I got a call last month from my son, Jacob, who declared, “I’m never flying United Airlines again!” Here’s why he was so upset… Jacob was at the Denver airport, at one of those self-serve check-in kiosks. It was crowded and hectic. There was a long line to get through security. He was frazzled. He…

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